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Shipping & Delivery

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Dmplayermusic offers Standard Shipping Methods and DHL Express Shipping Method.
Available shipping options may vary depending on the product types, quantity, volume weight and destination address.

EMS Delivery Time Estimates: 10-25 Days, With Detailed Destination Tracking Status Update.(EMS Countries: United State/US, Canada, Australia and so on)

4PX Delivery Time Estimates: 10-45 Days, With Detailed Destination Tracking Status Update.

International Air Post Time Estimates: 3-5 Weeks, Not Include Destination Tracking Status Update.

·We guarantee delivery, but late deliveries are always a possibility, however, we will try our best to ensure you will receive what you purchase.
·EMS Countries and 4PX Countries orders that have not arrived over 35 days after shipping out from the factory are eligible for refunds or free reshipment.
·International Air Post Countries orders that have not arrived over 45 days after shipping out from factory are eligible for refunds or free reshipment.
·For orders to Canada, Spain and other courtries, we won’t offer replacement/refund if you do not receive the parcel with standard shipping (not including E-packet). We only accept replacement if you do not receive the parcel shipped out over 35 days with e-packet.
·Express shipping method: DHL Express
Pay Extra Shipping Fee Start from $7.99, enjoying speed delivery service.

DHL Express Delivery Time Estimates: 5-7 Days.
Actual Weight or Dimension Weight over 3kg will switch to DHL shipping method if the order is to USA.
·Delivery time guarantees for orders placed during the months of November and December will only apply to orders using DHL Express Shipping Method. All other orders placed with standard shipping will not be eligible for replacement or refund until 50 days after packages were shipped out. We encourage all customers to switch to DHL Express to avoid delays during the peak season.
·Do not Support APO & PO Box Addresses Delivery.
·Do not support remote area shipping. But if you pay the extra fee, that will also be ok. Remote area code checking: http://www.dhl.com/content/dam/downloads/g0/express/services/surcharges/dhl_express_remote_areas.pdf
The above commitment delivery timeframe does not apply during or before the COVID-19 outbreak was over.

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